Privacy Policy

Last updated: July 15, 2026

Tie Loft operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tie Loft is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, and preferences.
  • Transaction information including items you view, purchase, return, or cancel.
  • Communications with us including customer support inquiries.
  • Device information including your IP address, browser type, and unique identifiers.
  • Usage information including how and when you interact with our Services.

Personal Information Sources

  • Directly from you when you create an account, use the Services, or communicate with us.
  • Automatically through the Services from your device when you visit our website, through cookies and similar technologies.
  • From our service providers when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide and Improve the Services. To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and improve the shopping experience.
  • Marketing and Advertising. To send marketing communications and show you relevant advertisements.
  • Security and Fraud Prevention. To authenticate your account, detect fraudulent activity, and secure our services.
  • Communicating with You. To provide customer support and respond to your inquiries.
  • Legal Reasons. To comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to vendors and service providers who perform services on our behalf (payment processing, data analytics, customer support, fulfillment and shipping), business and marketing partners for advertising purposes, Shopify as the platform that powers our store, and other parties when required by law or in connection with a business transaction.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy. You may also exercise certain rights with respect to your personal information at the Shopify Privacy Portal.

Cookies and Tracking Technologies

We use cookies and similar technologies from Shopify, Google, Meta (Facebook), analytics providers, and advertising partners. These technologies help us remember preferences, improve website functionality, analyze website traffic, and deliver personalized advertising. You may disable cookies through your browser settings; however, some website features may not function properly.

Privacy Rights

Depending on your location and applicable law, you may have the right to access personal information we hold about you, request correction of inaccurate information, request deletion of personal information, receive a copy of your information, and opt out of certain advertising practices. California residents may have additional rights under CCPA and CPRA. We will not discriminate against individuals for exercising privacy rights.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact Information

Business Name: Tie Loft

Business Email: support@tieloft.store

Business Hours: 9:00 AM – 6:00 PM EST (Monday – Friday)

Live Chat: Available 24/7

Business Address: 421 N Weston Rd, Troy, Ohio 45373, United States